Every order ships free within the United States. No minimums and no hidden fees at checkout.
Where we ship
We currently ship to addresses in the United States only. All prices are in US dollars.
Processing time
Orders placed before 12 pm Central time on a business day are processed the same day. Orders placed after the cutoff, or on a weekend or holiday, are processed the next business day.
Delivery time and carriers
Standard shipping takes 7 to 10 days. Orders ship from our fulfillment center in Garland, Texas via USPS, UPS, FedEx, or DHL, depending on your location and the size of the package.
Tracking
As soon as your order ships, you get an email with a tracking link. You can also check your order status any time at capyhome.com/track.
Address checks and changes
We verify every shipping address before the order leaves the warehouse. If something looks off, we email you right away so you can confirm or correct it. Need to change your address after ordering? Email info@capyhome.com as soon as possible and we will update it if the order has not shipped yet.
Order cancellations
Orders cannot be canceled or edited once they are placed. If you change your mind, you can return your order for free after it arrives. You have 60 days, and returns are accepted in any condition. If tracking never shows a delivery, you can start your return 10 days after the ship date. See our Refund Policy for details.
Problems with delivery
If your package is late, missing, or arrives damaged, email info@capyhome.com or use our contact page. We will track it down with the carrier and make it right.
Questions
capyhome is operated by BLL Fabrics Inc., 2221 Kincaid Ln, Melissa, TX 75454. Reach us at info@capyhome.com or +1 (656) 203-1946.