This policy explains what information capyhome collects when you shop with us, how we use it, and the choices you have. capyhome is operated by BLL Fabrics Inc., 2221 Kincaid Ln, Melissa, TX 75454.

What we collect

  • Order details: your name, email, shipping address, phone number if you provide one, and the items you buy.
  • Payment: payments are processed by Stripe. Your card number goes directly to Stripe and never touches our servers.
  • Account info: if you create an account, we store your email, an encrypted version of your password, and your order history.
  • Usage data: like most stores, we use cookies and analytics to understand how the site is used, for example which pages are visited.

How we use it

  • To process and deliver your orders and send order updates by email.
  • To handle returns, exchanges, and support requests.
  • To prevent fraud, using tools from our payment provider Stripe.
  • To send marketing emails if you subscribed. Every marketing email has an unsubscribe link.
  • To improve the store through analytics.

Who we share it with

We share personal information only with the companies that help us run the store, and only what they need to do their job. We never sell your personal information.

  • Stripe processes payments and helps prevent fraud.
  • Our fulfillment center in Garland, Texas receives your name and address to pack and ship your order.
  • Carriers (USPS, UPS, FedEx, DHL) deliver your package.
  • EasyPost verifies shipping addresses and creates return labels.
  • Resend delivers our order and marketing emails.
  • Google provides analytics and advertising services.
  • Cloudflare hosts and secures the website.

Cookies

We use essential cookies to keep your cart and login working, plus analytics and advertising cookies through Google Tag Manager. You can block or delete cookies in your browser settings. The store keeps working without the non-essential ones.

Your rights and choices

You can ask us to show, correct, or delete the personal information we hold about you. Email info@capyhome.com and we will respond within 30 days. If you ask us to delete your data, we remove everything we are not legally required to keep, such as tax records. You can unsubscribe from marketing at any time using the link in any marketing email.

Data retention

We keep order records for as long as we need them for accounting, tax, and support purposes.

Children

Our store is not directed at children under 13 and we do not knowingly collect their information.

Changes

If we change this policy, we update this page and the date above.

Governing law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Texas, United States.

Contact

BLL Fabrics Inc. (capyhome)
2221 Kincaid Ln, Melissa, TX 75454
info@capyhome.com
+1 (656) 203-1946